Refund Policy
This Refund Policy explains how payments, evaluation fees, monthly subscription charges, cancellations, and refund requests are handled for CRV Verified services.
$500 Evaluation Fee Is Non-Refundable
The $500 evaluation fee paid for CRV review, verification assessment, compliance review, and vendor evaluation is non-refundable once payment has been completed.
This fee covers the internal review process and administrative evaluation required to determine whether a vendor may qualify for CRV Verified status. By submitting payment, the applicant acknowledges and agrees that the $500 evaluation fee is final and not eligible for refund.
Monthly Subscription
The $175 monthly subscription may be cancelled at any time. Cancellation stops future monthly billing after the cancellation has been processed.
Billing After Cancellation
If a $175 monthly charge is processed by mistake after a valid cancellation request, CRV will refund that incorrectly charged monthly amount.
How Cancellations Work
Vendors may cancel their monthly CRV Verified subscription at any time. Once cancelled, the vendor’s active verification status, badge access, registry listing, or related services may be removed, suspended, or marked inactive according to CRV registry standards.
Cancellation of the monthly subscription does not create eligibility for a refund of the original $500 evaluation fee.
When a Refund May Be Issued
Refunds are only available for monthly subscription charges that were processed in error after a confirmed cancellation. Approved refunds will be limited to the incorrectly charged $175 monthly amount.
Refunds are not available for completed evaluation fees, denied applications, incomplete applications, vendor disqualification, suspension, revocation, or failure to meet CRV verification standards.
Evaluation fees are final. Monthly billing can be cancelled anytime.
CRV maintains this policy to protect the integrity of the verification process while allowing vendors to stop future monthly subscription charges whenever they choose.